| :: Company Profile > Our Value and Strength |
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"Good staff make a good company"
- Senior Managers have been in the travel industry for over 31 years
- Travel consultants average 5 to 15 years of experience, have been specially picked for their expertise and knowledge
- Airfare experts have over 15 years' experience and intimate knowledge of the industry
- All staff receive on-going in-house intensive training
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| Supplier Relationship & Leveraging |
- 30 years Supplier Relationship & Top Volume Producer for major airlines, hotels and car rental companies
- Carriers offer discounts/overrides on guaranteed annual volumes.
- Assist in corporate programs negotiations.
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- Benchmarking on corporate programs
- Cost reduction initiative and strategies
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- Advanced MI reporting tools e.g. Axis@work
- GCSI - online client service management tool
- Trackpoint - online risk management tool
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"Why Choose FAE?"
- We deliver Consistent Service of the Highest Standards
- Leading TMC in Hong Kong / China / Taiwan
- Strong Culture of care to our people and customer
- Strong supplier negotiation - tracking and benchmarking
- Fully committed to your Cost Savings Initiatives
- High Quality MIS Reporting, Analysis and Risk Management
- Flexible, Innovative and Customer Driven Account Management
- Local Expertise, Global Support
We will always work harder for your business!
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